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AI-Powered Operations Platform

A lead calls at 9:14 AM.
By 9:15, everything is handled.

Raabet is the AI operating system for franchise home services. It answers the phone, texts the lead, books the appointment, optimizes the route, and tells you what happened — before you finish your coffee.

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40
AI tools
18
Background automations
0
Leads you'll miss
What happens when a lead calls
From ring to booked — no human needed.

This is what Raabet does in the first 5 minutes after a new lead contacts your business.

Automatic

Call comes in. Maya answers.

Your AI receptionist picks up, introduces herself, qualifies the lead, and books an appointment directly into ServiceMinder. If it's after hours, she handles it the same way. If it needs a human, she warm-transfers with full context.

AI Processing

Call transcribed. Instantly analyzed.

AI transcribes and analyzes the recording instantly. It extracts the caller's name, address, service interest, and preferred date. Sensitive data like credit card numbers is automatically redacted.

Automatic

Lead created. Pipeline started.

A lead record appears in your 7-stage pipeline. Status: New. Score: 70. Source: Inbound Call. You get a push notification on your phone and in your browser. Zero data entry.

Maya SMS

Maya texts the lead. Conversation begins.

Within minutes, Maya sends a personalized follow-up text. The lead replies with questions about pricing. Maya answers using your service area and pricing guidance. They go back and forth. Maya negotiates a time that fits your existing route.

Automatic

Appointment booked. Route optimized.

Maya books the consultation into ServiceMinder on a day that minimizes drive time for your techs. The route scoring engine calculates detour cost, factors in traffic, and considers each tech's home base. Lead advances to "Consultation" stage.

Intelligence

Contact memory updated. You're briefed.

The Voice Intelligence Engine adds this conversation to the customer's memory — their preferences, concerns, opportunities. Next time they call, Maya already knows them. Your Today page shows a one-line summary of what happened and what's next.

The Platform
Not a dashboard. An operating system.

Every module works together. Data flows between them automatically. Here's what's under the hood.

Maya AI — Voice + SMS

Your 24/7 AI employee

Maya answers phone calls with a real voice, books appointments, troubleshoots lighting issues, and warm-transfers to staff when needed. She also carries full SMS conversations with leads — following up, answering questions, and booking without any human involvement.

  • Voice receptionist with 11 tools (lookup, book, reschedule, transfer, escalate)
  • SMS agent with route-aware scheduling and CRM integration
  • Proactive outreach — new leads get a text within 5 minutes
  • Staff takeover — send one message and Maya steps aside
  • Gone-cold detection with AI conversation summaries

Voice Intelligence Engine

Every call makes you smarter

Every call is automatically transcribed and analyzed by AI, building a living customer profile. Preferences, concerns, future intent, upsell signals — all extracted and stored. When they call back, Maya already knows them.

  • Automatic call transcription — included, no per-minute fees
  • Contact memory — preferences, concerns, opportunities from every call
  • Future intent capture — "maybe next year" becomes a dated follow-up
  • Sensitive data auto-redacted (credit cards, SSNs stripped from transcripts)
  • Historical backfill — onboard and transcribe all past recordings

Lead Intel & Mining

Find revenue hiding in your data — and your conversations

The mining engine ingests ServiceMinder invoices, finds dormant customers, and scores upsell opportunities. But the real power: when a customer says "maybe next spring" or "we'll do the backyard later," Raabet remembers. That intent gets stored in their contact memory with a follow-up date. When the date approaches, the mining engine surfaces it and Maya reaches out automatically.

  • Invoice ingestion + dormant customer detection
  • Conversation-mined opportunities — "do it later" becomes a future lead
  • Follow-up dates from calls trigger outreach when the time is right
  • AI-scored briefs with personalized messaging
  • 7-stage automated pipeline (new → contacted → booked)

Ask Raabet

40 tools. One sentence.

Type or speak what you need. "Show me all open tickets for Shine365 members." "Draft a follow-up to the Chen proposal." "What's on Dave's truck?" It just works.

  • 40 tool handlers: contacts, leads, tickets, schedule, inventory, SMS
  • Voice input with instant transcription
  • 3-tier trust: auto-execute reads, confirm writes, full-confirm SMS
  • Contextual nudges — suggestions based on what page you're on

Smart Scheduling & Routing

Fewer miles. More appointments.

Not just "who's closest." Raabet calculates the actual detour cost of inserting each appointment into each tech's existing route, factors in traffic patterns, and respects home base locations.

  • Detour-cost routing (not just proximity)
  • Per-consultant home base with morning/evening weighting
  • Google Routes API traffic integration
  • Conflict detection and schedule block management

Inventory + QR Scanning

1,500+ SKUs. Every truck tracked.

Scan a QR code to consume or restock parts — no login required. AI reads your count sheets from a photo. Auto-reorder alerts, supplier integration, and assembly tracking.

  • QR scan consume/restock (works on any phone, no app needed)
  • AI-powered count sheets — snap a photo, import stock
  • Low-stock smart carts with AI fill recommendations
  • Shipment tracking with carrier integration
Built for scale. Running in production.
40
AI tools at
your command
18
Things running
in the background
7
Lead pipeline
stages automated
24/7
Maya never
takes a day off
FAQ
Questions you'd ask in a demo.

Most franchises are fully operational in 48 hours. We handle integrating ServiceMinder, RingCentral, and Gmail. We import your historical calls and contacts so you start with full context — not from zero.

No. Raabet sits on top of ServiceMinder, not instead of it. Appointments book into SM. Contacts sync from SM. Proposals and job completions advance your lead pipeline automatically through SM's data. Your CRM stays the same.

Maya has confidence scoring on every response. If she's unsure, she escalates to staff with a push notification and full conversation context. She can also warm-transfer the call live — the staff member picks up with Maya's notes on screen.

Maya follows up on a smart cadence: 4 hours, 24 hours, 72 hours. Each follow-up is contextual, not canned. If the lead goes completely cold, Maya generates an AI summary of the conversation (how far they got, what their objections were) and files it. The lead stays in your pipeline for future mining.

Every franchise's data is completely isolated. Call recordings are transcribed privately — audio never leaves our servers. All connections encrypted. Credentials stored server-side, never exposed to browsers. Sensitive data auto-redacted from transcripts. Enterprise-grade security hardening.

It ingests your ServiceMinder invoices, finds customers who had work done 12+ months ago, scores them for upsell potential, and generates personalized outreach briefs. Maya can then text them automatically. It's like having a business development team that never stops prospecting your own customer base.

The QR scan page requires no login and no app — just point a phone camera at the sticker. Techs consume parts from their truck with one tap. The inventory dashboard updates in real time.

Any franchise using ServiceMinder and RingCentral: outdoor lighting, holiday decorating, landscaping, mosquito control, HVAC, electrical, and more. The AI adapts to your specific services, pricing, and service area.

Export everything anytime. No lock-in, no contracts, no cancellation fees. Your data lives in ServiceMinder — we generate intelligence on top of it, and you keep all of that too.

See what happens when a lead calls your business.

We'll walk you through the full pipeline — live, with your data.

Request a Demo

Or email us: hello@raabet.ai